We understand dental phobia, we’re here to help
Treatments
A visit to the dentist can be tough for those who experience dental phobia, so we do things differently and put you in control.

Treating dental phobia at Pontcanna Dental Care
At Pontcanna Dental Care, we’ve created a calm, welcoming space for patients with dental phobia. Appointments are never rushed, and you’ll meet your dentist first to build a personal connection.
You can relax in our lounge and choose your own playlist to feel more at ease. There are no clinical smells, no ticking clocks, and no screens at reception - just friendly faces.
We also offer stress balls, soft blankets, and a gentle, understanding approach that puts your comfort first.

What is dental phobia?
Dental phobia is a deep fear of visiting the dentist, often rooted in past trauma, sensory sensitivities, or feelings of vulnerability. It can cause overwhelming anxiety, making even routine check-ups feel impossible.
At Pontcanna Dental Care, we understand how real and distressing this fear can be. That’s why we’ve carefully created a safe space where patients feel heard, respected, and supported every step of the way.
Your comfort matters, and we’re here to help you reclaim your smile.

What dental phobia have we helped our patients overcome?
With our considerate and respectful approach to dentistry, we’ve successfully treated patients who struggled with:
- Painful or frightening experiences in the past
- Previous dentists not listening to your concerns and what you want
- Fear of invasiveness in your mouth
- Being self-conscious of the current condition of your teeth and gums or even bad breath
- Fear of the dental drill sound or the clinical smell of a practice
- Fear of gagging
- Guilt of not attending the dentist for long time

What does booking an appointment at Pontcanna Dental Care include?
Initial contact
You can call or email to discuss any concerns and to arrange a relaxed first visit without stepping foot into the surgery.
Meet and plan
Meet your dentist, explore options, and create a personalised comfort-focused treatment plan
Gentle treatment
Once you’re comfortable and ready you’ll receive pain-free care with calming techniques, music, and full control throughout.
Do I need to overcome my fear of the dentist?
At Pontcanna Dental Care, we gently help patients overcome dental phobia with empathy and personalised support. Avoiding the dentist due to fear can lead to serious oral health issues and lost confidence.
With this in mind, we actively encourage and welcome patients to visit us for a friendly chat. This puts them at ease and creates trust and familiarity with our team outside of treatment.
Our experienced clinicians each take the time to understand your unique experiences, so we can adjust our care. Many of our team understand dental anxiety firsthand, and our patients often say that one visit changed everything. We’re here to help you feel safe, heard, and empowered.

See what our nervous patients have to say
The benefits of regular dental visits
Prevent gum disease
Prevent dental issues
Maintain good oral health
Maintain a healthy smile
Retain your teeth
Detect and treat issues early
Prevent bad breath (halitosis)
Get expert advice
Our own dentist had dental phobia
Our dentists didn't go to a dentist for ten years due to his dental phobia, but after seeing a dentist who treated him the way we treat all our clients, he decided to become a dentist himself.
Be assured that you are far from alone and we have treated hundreds of people in your situation and they are now regular clients.
We recognise that dental phobia can be a real issue which affects your oral health over the long term. One visit to Pontcanna Dental Care and we promise you won’t look back. Before you even sit in the chair we discuss any anxieties you may have and take these on board when treating you – we want you to be in control.


Overcome your dental phobia
We offer pain-free, judgement-free treatment in a calm, caring environment.
Pop in for a tea or coffee to meet our team and decide for yourself if we're the right practice for you. One visit could change everything.